Est. 2018 · Beverly Hills · By Appointment
Where Extraordinary
Pets Receive
Extraordinary Care
(310) 888-4400 · Reservations Required
Reserve Your SuiteAs Featured In
Our Offerings
The Services
👑 Service
Presidential Suite Boarding
Private 200 sq ft suite with orthopedic bed, live HD camera, organic evening turndown treat, and personal attendant.
- — 200 sq ft private suite
- — HD in-suite camera
- — Personal attendant
- — Organic turndown treat
From $195/night
Request Information →
🌟 Service
Executive Room
Private room with in-room camera, premium bedding, and three personal walks daily. Our most popular option.
- — Private room
- — In-room camera
- — 3 personal walks/day
- — Evening settling routine
From $145/night
Request Information →
🧴 Service
Signature Spa Day
Four-hour spa experience: organic bath, aromatherapy massage, hot towel treatment, breed-specific finish, and champagne-free welcome for pickup.
- — Organic botanical shampoo
- — Canine massage therapy
- — Hot towel finish
- — Pawdicure & gloss
From $195
Request Information →
🎩 Service
Private Training Session
One-on-one sessions with our lead behaviorist. Bespoke training for high-drive, show-dog, or complex-behavior guests.
- — One-on-one attention
- — Bespoke curriculum
- — Progress journal
- — Owner debrief session
From $125/hour
Request Information →Our Standards
Health & Requirements
The well-being of every guest in our care demands the highest standards of health compliance.
Vaccination Requirements
Current Rabies, Bordetella (within 6 months), and DHPP/DA2PP are mandatory for all guests. Records are verified by our veterinary staff prior to arrival.
Temperament Assessment
All new guests complete a complimentary 30-minute pre-arrival assessment conducted by a certified behavioral specialist before their first reservation is confirmed.
Health on Arrival
All guests must arrive free of ectoparasites, not in heat, and free of any contagious condition. Our staff conducts a brief health check for every guest upon arrival.
Emergency Protocol
Dr. Kim is on-property during peak hours and on-call overnight. Owners are notified within minutes of any concern. Response time is guaranteed under 15 minutes.
Investment in Excellence
Suite Packages
Curated stays for discerning pets and their equally discerning owners.
Weekender
Fri eve – Sun
Two nights Executive Room + spa
- — 2 nights Executive Room
- — Saturday spa session
- — 6 personal walks
- — Welcome amenity bag
✦ Signature Package ✦
Grand Estate Stay
7 nights
Presidential Suite, full spa program
- — 7 nights Presidential Suite
- — Daily spa treatment
- — 3 training sessions
- — Chef's custom meal plan
- — On-call vet priority
- — Framed departure portrait
Day Retreat
per day
Spa + private lounge + chef lunch
- — Full spa service
- — Private sunlit lounge
- — Chef-prepared organic lunch
- — Chauffeur arrival option
- — Printed day photo album
All rates subject to seasonal availability. Please contact us to discuss your pet's specific needs.
The Process
How It Works
Request a Reservation
Submit your reservation request online or by phone. Our team reviews your pet's specific needs and confirms availability within 4 hours.
Concierge Pre-Arrival
Your personal concierge calls to discuss dietary preferences, routines, and special requirements. We prepare the suite before your pet arrives.
Arrive & Relax
Check in at your leisure. Your pet is settled by their personal attendant while you depart with complete peace of mind.
Exclusive Access
Concierge & Partner Services
Available to all Hollow guests. Our concierge team handles every arrangement so you don't have to.
Chauffeur Transfer
White-glove door-to-suite transport in a climate-controlled SUV. Available in Beverly Hills, Bel Air, Brentwood, and Century City.
Arrange via concierge →Canine Nutritionist
Custom weekly menus developed with a board-certified veterinary nutritionist. Fresh, organic, air-chilled proteins only.
Arrange via concierge →Live Camera Access
24/7 HD streaming to your phone. Motion alerts when your pet is active. Footage retained for 7 days.
Arrange via concierge →Canine Massage
Swedish and acupressure sessions with a certified canine massage therapist. 30 or 60-minute sessions available.
Arrange via concierge →Private Trainer Sessions
One-on-one sessions with a Certified Professional Dog Trainer during your pet's stay. Progress report included.
Arrange via concierge →Botanical Spa Treatment
Signature aromatherapy bath, blueberry facial, and calming lavender finishing spray. Our most-requested service.
Arrange via concierge →The Canine Kitchen
This Week's Menu
Prepared fresh daily by our Executive Pet Chef. All proteins are air-chilled, hormone-free, and sourced from California farms.
Monday
Pan-Seared Salmon
Steamed broccoli · Brown rice · Omega oil drizzle
Tuesday
Grass-Fed Beef Medallion
Sweet potato mash · Steamed green beans · Bone broth reduction
Wednesday
Roasted Chicken Thigh
Pumpkin purée · Quinoa · Fresh parsley garnish
Thursday
Duck Breast Confit
Blueberry compote · Wild rice · Spinach
Friday
Lamb & Rosemary Patty
Carrot purée · Lentils · Mint oil
Weekend
Chef's Selection
Rotating seasonal menu curated by Marcus Chen, Certified Canine Nutritionist
Meals adjusted for dietary restrictions, allergies, and veterinary recommendations · Portions calculated by weight
Our Guests
The Gallery
Suite 12 — Hugo
Suite 7 — Valentino
Botanical bath morning
Suite 4 — Duchess
Portrait hour
Signature treatment
Afternoon repose
Lounge hour
Our Staff
The Team
Philippe Moreau
General Manager
- · Former Four Seasons Senior Manager
- · ABKA Certified
- · Animal Welfare Approved
Isabella Hart
Head Spa & Wellness Therapist
- · CCMT Certified Canine Massage
- · European Grooming Academy Graduate
- · Aromatherapy for Animals
Marcus Chen
Executive Pet Chef
- · Culinary Institute of America
- · Canine Nutrition Specialist
- · Raw Feeding Veterinary Society Member
Dr. Sarah Kim, DVM
On-Call Veterinarian
- · DVM, Cornell College of Veterinary Medicine
- · DACVIM Certified
- · Emergency Medicine Trained
Valentino is a diva. He has needs. The Hollow not only met them—they anticipated them. The organic lamb entrée, the cashmere blanket in his suite, the goodnight check-in text. I've stayed in five-star hotels that offered less.
★★★★★
Adriana M. · Italian Greyhound owner · April 2025
We travel internationally six times a year. The Hollow is the only place we've found that handles our poodle's complex grooming schedule and medication routine without a single error in two years. Irreplaceable.
★★★★★
James R. · Standard Poodle owner · February 2025
Isabella's coat treatments have transformed our Afghan's silk coat. We've tried every groomer in LA and nobody else comes close. The in-suite camera lets us check in from Tokyo. Pure peace of mind.
★★★★★
Celeste & Hugo F. · Afghan Hound owners · December 2024
Enquiries
Frequently Asked
Reserve Your Suite
Reservations are subject to availability. Our team will contact you within 4 hours to confirm.
Reservation Received
Thank you. Our reservations team will be in touch within 4 hours to confirm your suite.
Location & Reservations
Reception Hours
| Monday – Friday | Reception 7:00 AM – 9:00 PM |
| Saturday | Reception 8:00 AM – 8:00 PM |
| Sunday | Reception 9:00 AM – 7:00 PM (24-hr care provided) |
Contact
9441 Wilshire Boulevard, Beverly Hills, CA 90212
24/7 Line: (310) 888-4401
CA Pet Facility License #PF-20188847 | ABKA Certified Facility